Desto
Welcome to Desto. Your training, recruitment and consulting specialists. We ensure the brightest future for your company and employees. Desto provides work skills development, trades training, trade testing, qualifications and short courses.
Established in 1994, Desto has been committed to establishing, developing and optimising human capital for our customers. Desto’s history is as much a part of it as that of its future.
Our competitive edge is our diverse portfolio of products and services with the linkage that we created between education and employment and using this to further socio-economic empowerment.
CEO: Mart Meyer
DESTO’S VISION STATEMENT
Desto’s vision is to be the most customer-centric company on earth. To build a place where people can come to find and discover anything they might want to learn.
OUR MISSION STATEMENT
We attract, recruit, and retain the most knowledgeable and passionate professionals, and we provide a collaborative culture that enables them to thrive professionally and personally. We deliver superior business solutions to our clients while contributing to the communities in which we live and work.
Desto’s mission is based on 5 pillars:
Compliance Management:
Compliance with the company’s policies and procedures, laws and regulations, strong and efficient governance is key to Desto’s success. The board of directors provide strategic oversight in the organisational structure and how the company is managed and led toward achieving their goals. Governance, risk management, and compliance are three pillars that work together for the purpose of assuring that we meet our objectives.
Pipeline Management:
Desto has a well-defined process that results in a more aggressive prospecting, improved conversion ratios sales model that results in more accurate forecasting, increased market share and hiring plan. A more accurate forecasting breeds more confidence and credibility through the organisation. In turn, more credibility in forecasting helps the company execute and perform better at all levels of the organisation including production, service development and financing.
Process Management:
The company actively plans and monitors the performance of a process. This includes the application of knowledge, tools, techniques and systems to define, visualise, measure, control, report and improve our processes with the goal to meet customer requirements profitably.
Customer Service Management:
This is our comprehensive strategy and process, enquiring, retaining and partnering with elective customers to create superior value. It involves the integration of marketing, and customer service to achieve greater effectiveness and efficiencies in delivering customer value.
Talent Management:
Talent Management includes the science of using strategic human resource planning to improve business value. Everything done to recruit, retain, develop, reward and make people perform and ensure the value to our customer satisfaction, quality, productivity, cost, cycle time and market captivations.
STATISTICS/ DEMOGRAPHICS/ HISTORY
Year founded: 1994
Founding members: Archie Meyer
Employees: 10–50
People Trained: 18 000
Turnover: R 21,2m (2015)/R 26,6m (2016)
Operating Profit: R 3.8m (2015)/R 5.1m (2016)
Net Profit: R 2.8m (2015)/-R2m (2016)
Financial year-end: 28 February
Bank: ABSA Bank
Accountants: Van Sitterts
Major account holders/key clients: City of Tshwane/Tshwane South College/Defence Works
Formation
ACCREDITATION & CERTIFICATION
• QCTO
• SERVICES SETA
• MICT SETA
• AGRI SETA
• ETDP SETA
• CETA
EMPOWERMENT STATUS
Gender Empowerment:
Shareholding (%): >50.1%
Executive directors/senior management (%): 25–50%
Total staff (%): >50.1%
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